Frequently Asked Questions
At Real Property Management Verita, we believe in honesty and communication. This includes answering frequently asked questions to help you stay educated and informed. We invite you to review our FAQs to understand more about how we manage your rental property in Winter Springs, FL, and the surrounding areas.
How Quickly Will you Find a Tenant and Fill Vacancies?
Our marketing program and leasing services are second to none. Leasing is a fluid process with many variables, including asking price, local inventory levels, and seasonal factors. In most cases, however, we can find a qualified applicant and fill vacancies in about 30 days.
How much will my property rent for each month?
Much like the real estate market determines sales prices, the local rental market determines rental rates. There are three factors that contribute to how much your rental property will receive in rent each month.
- Availability and rental rates of comparable properties
- The features and benefits of your property
- The marketing exposure for your vacancy
After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management on a weekly basis, making adjustments in the price or within our marketing strategy to get it rented as quickly as possible.
What is your tenant screening process?
All prospective renters must participate in an extensive 8-step screening process. First, nationwide background checks and eviction database screenings are completed to look at criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verify employment, and review pay stubs and/or tax returns. Finally, we review their rental history by contacting their previous two landlords for references.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
How do you advertise your properties?
Getting properties rented efficiently is pivotal to our success and happy client owners, we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites (over 43+). We also use best-in-class technology called ShowMojo to assist with pre-screening, scheduling, reminders, follow-up, and feedback for every interested party. Any call into our office is also answered live between 8:30am-5: 30 pm, Monday through Friday, this is crucial to get homes rented fast because if they do not speak to someone, they go elsewhere. We also share available listings with realtors who have clients looking to rent in specific communities and neighborhoods.
How do you handle repairs?
Our portal allows tenants to submit a work order request by providing a description of the issue as well as upload photos of the issue, when appropriate. Owners receive the same notification of the request that we do once submitted, our goal here is full transparency of everything going on with your property. Tenants can also track the status of their request online.
When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests our team is trained on how to troubleshoot. If the issue needs to be fixed, we assign the work order to one of our preferred vendors. We have in-house maintenance capabilities and utilize third-party vendors for electrical, HVAC and plumbing repairs. The technology enables the vendor to contact the tenant to set-up a time to make the repair. Our vendors will complete the repair if under $300, take photos of before and after work and submit an invoice to our company for approval.
We make sure the cost of the repair is fair and that the work was completed satisfactorily. The management agreement allows us to approve any repair under $350, without having to bother our clients. Larger repairs over $350 require owner approval, so we will contact the client in those cases. Exceptions to the $350 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property we will do so, to protect our owners best interest. Once a repair is completed and invoiced, Property Meld requests the tenant a survey asking them to confirm the repair was completed satisfactorily, was the vendor was professional and to rate their overall experience with the vendor and our team.
Should I accept pets?
Statistics show over half of all renters have pets. Being open to pets you will increase demand through the entire prospective rental pool. We charge an additional fee and monthly rent per pet each month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pets considered on a case by case basis”. That means we may approve the right pet, not all pets.